Stitched Items are customized towards your measurements, can not be resold/reused and that's why will not be suitable for returns/refunds. If You're not pleased with the product or service you have gained, don't worry. You may usually ship it back again to us within seven days without any deductions. https://kelvingomez467.wixsite.com/kelvingomez467/post/mustanojan-kello-perheperinne-koruja-ja-kellokäsityötä-raahen-sydämessä