Consistency is the first casualty of high volume. Tone slips. Delays creep in. An Exei Automated Customer Service provides steady, accurate replies when humans can’t realistically maintain the same energy at scale. Order updates, policy questions, basic fixes handled upfront. Exei absorbs this noise quietly so teams focus on judgment-heavy cases. The result isn’t dramatic. Support jus... https://medium.com/@aidanbutler110/automated-customer-service-when-support-stops-running-on-exhaustion-ac11180fea3e?postPublishedType=initial